Testimonials

“When we first engaged Mark and Be Sustained nine years ago to work with us on some leadership and culture issues, I must admit that I was slightly sceptical, having seen my share of group hug workshops and bubble diagrams that didn’t achieve much at all. But almost a decade later, based on the outcomes we’ve achieved and how those outcomes have translated into success for our business, any scepticism is long gone. I’ve increasingly come to appreciate that while Mark ‘knows his stuff’ technically, it’s his ability to really understand our business and our people, and apply the theory in collaborative and practical ways that work—providing clear direction, and frank advice—that makes all the difference. Without doubt, Be Sustained has become one of our most trusted advisors, respected at all levels of our business as a long term partner in our development and growth.”

Mario Dreosti – Managing Director

“I have been paired with a number of executive coaches during my career, but Mark’s expertise is a step above what I had previously experienced. His ability to ask incisive questions and dig below the superficial drivers of behaviour to get to the core of what is happening has helped me to gain a much deeper awareness and understanding of myself and others, and enabled me to establish real clarity around my career and life direction. The end result has been a greater sense of purpose and fulfilment for me, and a more authentic and impactful approach to leadership that is delivering results for my employer.”

Senior executive after 8 months of coaching

“When I look back at where I was at the start of our coaching relationship and where I am now at the completion of it, I feel both proud and grateful. Your True 2 You process helped me to develop a much sharper sense of who I want to be, both personally and professionally. At the same time your challenging yet affirming approach helped give me the confidence to truly trust in myself like never before, and to make a number of significant changes that have made me a more resilient and effective leader—and a much more content and settled person.”

Senior manager after 1 year of coaching

“Seamless without being too comfortable, would be an accurate description of the relationship we developed with Be Sustained, and Mark in particular. I came to count on him as a trusted confident and sounding board who would ‘tell it like it is.’ The work he undertook in facilitating team development workshops, as well as 360 degree feedback & coaching within the executive team, was both impactful and instrumental in helping us to build our leadership capabilities and desired culture.”  

Andreas Clark – Chief Executive Officer

“I first worked with Mark when I received a significant promotion and found myself in somewhat unchartered territory as a senior leader—outwardly confident, but inwardly daunted. Having Mark as a coach and mentor was both reassuring and challenging. His ability to help me find my own answers, his skill in empowering me to take risks and move outside my comfort zone, and his willingness to ‘call me’ on behaviours that were holding me back, enabled me to truly take ownership of my new role and make every post a winner. Based on the results he achieved with me, I also engaged Mark to design and facilitate a development workshop for my team that proved to be a real ‘watershed’ moment in the evolution of our group and the ‘culture shift’ we’re currently undertaking.”  

Newly promoted senior manager, after 12 months of coaching/team development work

“You are an excellent mentor and have inspired me to continue learning with an open and positive mind…. At a time in my life when I was lost and confused, you pointed me in the right direction. In particular, your True 2 You materials and processes, as well as the mindfulness practices you introduced me to, opened the door to a whole new range of skills and perspectives that have given me a new lease on life, professionally and personally.” 

Engineer after 10 months of coaching

“As a highly respected and successful privately owned company, with a strong track record of national growth, we are understandably quite protective of our heritage and the culture that’s underpinned our ability to succeed. So when we engaged Be Sustained to work with our Directors and senior leadership group to help articulate that culture, and identify how it needed to evolve if we were to continue to achieve our strategic growth objectives, it wasn’t a decision we reached lightly. But it was a decision we definitely got right! Be Sustained’s willingness to invest in getting to know us and our business (quickly establishing vital trust and rapport with my fellow Directors); their ability to adeptly facilitate a discovery process that crystallised key insights in practical terms; and their skill in working alongside us to develop and roll-out a national program for all our staff,  provided a critical foundation for us to build upon.”  

Bruce Hatwell – Executive Chairman